Thank you for choosing Lakewood CCL, the most innovative and advanced Cardiac Facility in Central Florida, as your preferred Cardiac Surgery Facility. Our goal is to provide you with the highest quality care and service. The following information is provided to help you understand our Policies and Procedures but also your Rights and Responsibilities as a patient. It is in our best interest to comply with all Federal, State and Local Laws. We want you to be informed while having a pleasant experience at our facility.
What to expect:
- Once the referral is submitted by your provider, our staff will call you to confirm your personal and insurance information, review your financial responsibility and transportation to and from Lakewood CCL.
- Review and follow the pre-admission instructions provided by your physician
- You will be going home the same day. It is required that someone else drives you home. If you choose to use our transportation services or public transportation you must have a responsible adult to escort you. It is strongly suggested that you do not drive for the reminder of the day and that someone stays with you for the next 24 hours.
- If you develop a cold, sore throat, fever or any other illness within 48 hours before your surgery, please call the Center.
Understanding your Medication. It is important that you know what medication(s) you are taking and how to take them. Be prepared for your procedure by asking questions about the medications prescribed by other physician(s) with your doctor or a pharmacist.
Arrival Time: It is very important that you arrive 60 minutes prior to your procedure time to begin your registration process which includes updating your demographic, insurance, payment and health information, if necessary.
Late Arrival Policy: If you arrive more than fifteen (15) minutes late, you may be asked to reschedule your appointment(s). We ask that if you are running late, please call and let us know. This will allow us to continue to provide care to the patients that have arrived on time.
Co-Pay, Co-Insurance, and Account Balance Payments: Please be prepared to pay your co-payments, deductibles, and any outstanding balances due at the time of your procedure. Please refer to the Financial Policy for your financial obligations as a patient.
Appointment Time: Your appointment time is the time you are to begin your exam or procedure. Your provider will be using a computer in the operating room to access and update your medical information as part of an electronic medical record process.
Checkout Process: You will be provided a Clinical Summary of your procedure at checkout. The physician office will be in contact with you to schedule a follow up for your procedure.
Translation Policy (See Non-Discrimination Policy)
In case of any complications you will be transferred to Leesburg Regional Medical Center.
Policies and Procedures
Please feel free to read online or print to review our policies and procedures as well as your rights and responsibilities. If you have any questions, feel free to contact us.
Click on the Read More button below to view the information. Once it is open, you may click the printer icon to send the handout to your printer.